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h-dv fork of Zammad (AGPL-3.0) — source of the helpdesk at helpdesk.h-dv.de. Upstream: https://github.com/zammad/zammad https://helpdesk.h-dv.de
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Filename Latest commit message Latest commit date
Florian Liebe 9dc15acf23
 Release Zammad 7.0.2. 🚀
2026-06-17 06:05:52 +02:00
.claude Maintenance: Fix broken symlinks to AI agent instructions. 2025-10-31 15:43:57 +00:00
.dev Maintenance: Move from prettier to oxfmt as our formatter. 2026-03-18 22:58:14 +01:00
.devcontainer Maintenance: Move from prettier to oxfmt as our formatter. 2026-03-18 22:58:14 +01:00
.eslint-plugin-zammad Maintenance: Move from prettier to oxfmt as our formatter. 2026-03-18 22:58:14 +01:00
.git-hooks/pre_commit Maintenance: Update copyright information. 2026-01-02 15:41:09 +02:00
.github Maintenance: Improve packager.io workflow. 2026-04-14 13:08:48 +02:00
.gitlab Fixes #6078 - Package installation not working out of the box on CentOS 9. 2026-04-17 11:20:38 +02:00
app Follow up f059eb2d98 - Maintenance: Improve user context with token handling. 2026-06-16 08:06:36 +02:00
bin Closes #5961 - Maintenance: Double quote to prevent globbing and word splitting 2026-02-25 10:32:06 +00:00
config Fixes #6108 - Attachment file size is wrong in the public KB answer 2026-05-06 17:40:04 +03:00
contrib Maintenance: Update release script to properly create language list. 2026-05-06 09:44:21 +02:00
db Fixes #6072 - ai_action field resolves into error on ticket get request. 2026-04-13 15:21:44 +02:00
doc/developer_manual Maintenance: Improve test service worker helper for new node versions. 2026-03-26 19:41:42 +01:00
i18n Maintenance: Update translated files and catalog 2026-06-09 13:03:57 +01:00
lib Maintenance: Improve handling of PGP signature verifying. 2026-06-15 11:03:04 +02:00
log Init version. 2012-04-10 15:31:21 +02:00
public Maintenance: Update translated files and catalog 2026-06-09 13:03:57 +01:00
script Maintenance: Move from prettier to oxfmt as our formatter. 2026-03-18 22:58:14 +01:00
spec Follow up f059eb2d98 - Maintenance: Improve user context with token handling. 2026-06-16 08:06:36 +02:00
test Fixes #6144 - ISO-2022-JP emails are not parsed correct if explicit charset is missing 2026-05-26 17:49:56 +03:00
tmp Maintenance: Enable Markdown linting and adjust content. 2025-03-20 14:43:32 +01:00
vendor Refactoring: Resolved vendor/lib/* path by moving OmniAuth custom authentication backends to lib/omniauth/. 2019-10-28 08:51:22 +01:00
.buildpacks Maintenance: Update nodejs buildpack for packager.io builds to v340 2026-03-31 15:55:41 +02:00
.coderabbit.yml Maintenance: Disable showing comment when coderabbit review is skipped. 2026-04-23 20:27:05 +02:00
.dockerignore Fixes 5685 - Docker stack cannot run Rails without using the docker entrypoint 2025-07-02 10:28:28 +02:00
.editorconfig Maintenance: Switch from eslint only setup to oxlint together with eslint. 2025-06-11 19:45:28 +02:00
.gitattributes Feature: Integrate a built-in code editor for custom webhook payloads. 2023-04-13 10:10:34 +02:00
.gitignore Maintenance: Devcontainer - Add variant with a mailserver. 2026-03-03 15:45:52 +00:00
.gitlab-ci.yml Maintenance: Refactored GitLab CI configuration for better maintainability (phase 2). 2022-06-17 15:26:11 +02:00
.gitleaks.toml Revert "Maintenance: Add missing ignore for gitleaks regarding tests." 2025-01-27 12:11:19 +01:00
.graphql_code_generator.js Maintenance: Update copyright information. 2026-01-02 15:41:09 +02:00
.graphqlrc.json Feature: Mobile - Use GraphQL query for search 2022-08-12 14:18:22 +02:00
.markdownlint.yml Maintenance: Update markdownlint rules. 2025-11-13 10:01:21 +00:00
.npmrc Maintenance: Update pnpm to v10 2025-02-27 18:34:10 +01:00
.overcommit.yml Maintenance: Move from prettier to oxfmt as our formatter. 2026-03-18 22:58:14 +01:00
.oxfmtrc.json Maintenance: Move from prettier to oxfmt as our formatter. 2026-03-18 22:58:14 +01:00
.oxlintrc.json Maintenance: Update dependency oxlint to ^1.38.0 2026-01-09 10:20:46 +01:00
.pkgr.yml Fixes #6078 - Package installation not working out of the box on CentOS 9. 2026-04-17 11:20:38 +02:00
.rspec Working on issue #368 - big time refactoring, adding of rspec and additional tests. 2016-11-25 17:16:08 +01:00
.rubocop.yml Maintenance: Move rubocop support files to the new .dev folder. 2024-05-13 14:55:55 +02:00
.ruby-version Maintenance: Switch to Ruby 3.4.8 2026-02-05 10:25:42 +01:00
.stylelintrc.json Maintenance: Move from prettier to oxfmt as our formatter. 2026-03-18 22:58:14 +01:00
.yardopts Maintenance: Move yard support file to the new .dev folder. 2024-05-13 14:57:45 +02:00
AGENTS.md Maintenance: Fix broken symlinks to AI agent instructions. 2025-10-31 15:43:57 +00:00
BREAKING_CHANGES.md Maintenance: Update Catalan locale breaking change text. 2026-02-24 09:15:25 +00:00
browserlist add autoprefixer, remove manual prefixes 2015-05-21 16:49:07 +02:00
CHANGELOG.md Release Zammad 7.0.2. 🚀 2026-06-17 06:05:52 +02:00
CODE_OF_CONDUCT.md Maintenance: Enable Markdown linting and adjust content. 2025-03-20 14:43:32 +01:00
coffeelint.json Fixes #2709, fixes #2666, fixes #2665, fixes #556, fixes #3275 - Refactoring: Implement new translation toolchain based on gettext. 2021-11-15 16:58:19 +01:00
config.ru Maintenance: Update copyright information. 2026-01-02 15:41:09 +02:00
Dockerfile Fixes #6009 - Zammad backup docker image error with postgresql version 18+. 2026-03-16 14:05:26 +00:00
eslint.config.ts Maintenance: Move from prettier to oxfmt as our formatter. 2026-03-18 22:58:14 +01:00
Gemfile Maintenance: Update gem dependencies. 2026-02-12 10:29:19 +01:00
Gemfile.lock Maintenance: Update net-imap to 0.6.4.1. 2026-06-15 07:16:23 +02:00
LICENSE Maintenance: Update license to original text to make GitHub recognize it - closes #3398. 2021-02-09 08:26:39 +01:00
LICENSE-3RD-PARTY.txt Fixes #4616 - Two-factor authentication (2FA): Security Keys 2023-06-01 09:26:46 +02:00
LICENSE-ICONS-3RD-PARTY.json Feature - Ticket Summary: Possibility to add generated next steps to checklists 2025-04-09 15:17:15 +02:00
logo.svg Maintenance: Update release script to update publiccode.yml. 2026-01-19 10:31:47 +01:00
package.json Maintenance: Move from prettier to oxfmt as our formatter. 2026-03-18 22:58:14 +01:00
pnpm-lock.yaml Maintenance: Move from prettier to oxfmt as our formatter. 2026-03-18 22:58:14 +01:00
Procfile Maintenance: Rename background worker service in service definition files to work around a packager.io issue. 2022-06-08 07:41:15 +00:00
Procfile.dev Fixes: Mobile - Restarting dev server redirects the app to error page. 2022-10-27 09:49:22 +02:00
Procfile.dev-https Maintenance: Update dependency localhost to v1.3.0 2024-04-15 08:31:41 +02:00
publiccode.yml Release Zammad 7.0.2. 🚀 2026-06-17 06:05:52 +02:00
rake Maintenance: Update Tailwind/Styling packages 2022-12-20 10:25:24 +01:00
Rakefile Maintenance: Update copyright information. 2026-01-02 15:41:09 +02:00
README.md Maintenance: Enable Markdown linting and adjust content. 2025-03-20 14:43:32 +01:00
SECURITY.asc Maintenance: Correct the PGP key formatting, add security.txt 2024-11-28 11:01:41 +01:00
SECURITY.md Maintenance: Remove outdated SonarJS reference 2025-07-22 10:17:32 +01:00
security.txt Maintenance: Correct the PGP key formatting, add security.txt 2024-11-28 11:01:41 +01:00
tsconfig.base.json Maintenance: Update Vite packages (major) 2025-09-08 14:28:48 +02:00
tsconfig.json Maintenance: Move cypress folder to the new .dev directory. 2024-05-17 09:16:33 +02:00
VERSION Release Zammad 7.0.2. 🚀 2026-06-17 06:05:52 +02:00
vite.config.mjs Maintenance: Improve test service worker helper for new node versions. 2026-03-26 19:41:42 +01:00

README.md

Welcome to Zammad

Are you juggling countless customer inquiries across multiple channels? Struggling to keep your support team on the same page? Or spending more time managing your helpdesk than delivering exceptional support to your customers?

Zammad is your Swiss Army knife - a web-based, open-source helpdesk and customer support platform packed with features to streamline customer communication across channels like email, chat, telephone and social media.

The Software

The Zammad software is and will stay open source. It is licensed under the GNU AGPLv3. The source code is available on GitHub and owned by the Zammad Foundation, which is independent of commercial providers such as Zammad GmbH.

The Company - Zammad GmbH

The development of Zammad is carried out by the amazing team of people at Zammad GmbH in collaboration with the community. We love to create open source software for you. If you want to ensure the Zammad software has a bright and sustainable future, consider becoming a Zammad customer!

Are you tired of complex setup, configuration, backup and update tasks? Let us handle this stuff for you! 🚀

The easiest and often most cost-effective way to operate Zammad is our cloud service. Give it a try with a free trial instance!

Status

  • Toolchain: CI docker-release workflow documentation status
  • Docker container images: Docker images for Zammad Dockerhub Pulls
  • Helm chart for Kubernetes: Artifact Hub Release downloads
  • Download DEB/RPM: binary packages for Zammad stable binary packages for Zammad develop
  • License: AGPL license

Further Information

Thanks! ❤️ ❤️ ❤️

Your Zammad Team